Revisior is a single system for collecting feedback and controlling the quality of your service.
They trust us with their service
How does Revisior affect business?
The system helps manage the customer experience before negative public reviews appear.
Revisior automates the collection, categorization, and processing of customer feedback.
Revisior helps compare service, NPS, and customer satisfaction across regions and locations.
The system enables analysis of service quality after calls, inquiries, and consultations.
Revisior helps medical centers monitor service quality and patient satisfaction levels.
The system helps evaluate delivery quality, courier performance, and customer satisfaction after order receipt.
How Revisior works
We collect feedback after every interaction
Revisior automatically sends a survey after a purchase, visit or delivery to understand the level of customer satisfaction.
We identify loyalty and dissatisfaction factors
The system analyzes feedback to see strengths in the service and problem areas.
We help process reviews
Convenient tools allow the team to quickly process feedback and respond to problematic situations.
We analyze and provide recommendations
Clear dashboards display a complete picture of the service and help you make data-based decisions.
Special solutions for business industries
Collecting feedback on service quality, staff consultations, product availability and range, and the overall purchase experience.
Monitoring product quality, service speed, checkout performance, store cleanliness, and customer satisfaction with the visit.
Analysis of the online purchase experience: website usability, order placement, delivery speed, communication, and after-sales service.
Evaluating the quality of consultations, support services, request processing speed, transparency of terms, and customer trust levels.
Collecting feedback on dish quality, service speed, venue atmosphere, staff friendliness, and the overall guest experience.
Collecting feedback on healthcare service quality, service level, doctor-patient communication, service speed, process organization, and the overall impression of the visit.
Revisior collects feedback from all channels and connects to your services. All data in one place for quick analysis, service improvement and decision-making.
Customers will leave reviews instantly by scanning a QR code on a location, product, receipt, etc.
Receive feedback through electronic and paper checks.
Automated inquiries (via SMS/Viber/email) after a purchase provide more feedback and a more accurate understanding of the customer experience.
Turn your customer base into a source of valuable feedback for service development.
An additional feedback channel that helps you get more feedback from existing users at no additional cost.
Our quality control specialists will find out the reasons for customer loyalty or dissatisfaction.
Consolidate all reviews from different sources in one place for complete control over the customer experience.
We help you improve your ranking and increase the number of reviews on Google.
Collect reviews directly on the website — without unnecessary navigation.
Telegram
Instant feedback and messages from clients via a Telegram bot – convenient for fast support.
Viber
Collect feedback through Viber campaigns or chatbots and consolidate all responses in a single Revisior dashboard.
Shopify
Connect your online store and automatically collect feedback after orders.
OpenAPI
Connect any services and automate data processing in minutes.
Zendesk
All customer requests and tickets in Revisior for faster response and better service.
Zoho
Integrate Revisior with Zoho and combine CRM, communication, and customer feedback into a single system.
Doctor Eleks
Connect Doctor Eleks to Revisior and automatically collect patient feedback after a visit.
eSputnik
Integrate Revisior with eSputnik and automate mailings to collect feedback after a purchase or request.
Corezoid
Combine Revisior and Corezoid to automate business processes and work with customer feedback.
SMSClub
Connect SMSClub to Revisior and send SMS invitations to take surveys.
TurboSMS
Integrate TurboSMS with Revisior to automatically send messages after a purchase or service.
GMS
Connect GMS to Revisior and automate post-interaction communication with customers.
What is unique about Revisior?
Feedback from all channels in a single system
Evaluation at various points of contact with the Client in a convenient way: QR codes, call center, email, SMS, push notifications, Viber, Google, and more.
Fast feedback processing with AI
Get recommendations for resolving them and monitor the process using SLA.
Online
analytics
Segmentation by key indicators, semantic and AI analysis with conclusions and recommendations.
Client cases
Systematic feedback in B2B is not just courtesy — it is a radar that allows you to see client churn risks before they become critical
Learn more
Revisior helped us see insights where others only hear silence. That is the most valuable thing a business owner can receive
Learn moreMore and more companies improve their results with Revisior
Unique respondents
Connected objects
Connected brands
Experience of clients who chose Revisior
Leave a request and we will contact you to present all Revisior capabilities for your business.
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Media about Revisior and company news
Customer satisfaction level: effective strategies for measurement and improvement
Customer satisfaction level: effective strategies for measurement and improvement
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Frequently asked questions
Business Value
1. Significant optimization of marketing budgets, since retaining an existing customer is up to 10 times cheaper than acquiring a new one.
2. Recovery of lost customers (up to 30%).
3. Retention of existing customers and reduction of negative feedback on social media.
Attract new customers by building a positive reputation and generating recommendations from loyal advocates of your company.
Who can benefit from Revisior?
The value of the technology offered by Revisior is not limited to any specific industry. Currently, we work with:
1) More than 2,000 retail locations.
2) More than 500 restaurant businesses.
3) More than 300 medical institutions and organizations.
4) Delivery services, insurance companies, automotive centers, educational platforms, and many other industries that trust us with their customer experience.
What do we do?
1. We help collect feedback from all communication channels into a single system.
2. We provide solutions for feedback processing using AI algorithms and SLA workflows.
3. We deliver detailed service analytics with monthly reports and recommendations for improvement.
Is customer data secure?
Yes, we use modern encryption and data protection protocols. All data is stored in accordance with security standards and privacy policies.
Can we track the performance of individual employees?
Yes, analytics are available by shifts, locations, and specific employees. This helps build an objective employee evaluation and motivation system.
How does the system help increase repeat sales?
We identify customer satisfaction levels, determine churn risk, and launch response scenarios. This helps recover dissatisfied customers and increase loyalty among existing ones.
Can the platform be integrated with our CRM or POS system?
Yes, the platform supports integrations via API and ready-made connectors. This allows customer, purchase, and rating data to be automatically transferred into a single analytics system.
How quickly can the system be launched?
Implementation takes from 1 to 3 days depending on the number of locations and feedback collection channels. We assist with setup, integrations, and team training.