LTV (Lifetime Value) — this is the total profit of the company received from one client for the entire period of cooperation with him.
We integrate the NPS system at every point of contact with the client using the following tools: QR codes, call center, Viber, e-mail, SMS, push
Identify customer needs and expectations through custom NPS surveys
A loyal customer brings at least 10 new customers to the company
We are building a process to improve customer experience in the company, we are training employees
Monitor mentions of your company and competitors on more than 40,000 sites, including social networks
NPS analysis and loyalty statistics are segmented by different indicators that you choose (period, type of appeal, rating, object, etc.)
The chatbot and its own application informs about the review with the opportunity to read the text, photo, video, audio and immediately respond
P2P tip transfer to any staff card. Tip statistics
Responsive online menu, staff call buttons, chat for communication with clients
The issue of service is one of the most pressing in any business, so the use of Revisior is appropriate in any (online stores, restaurants, beauty salons, etc.).
The average conversion rate for leaving reviews via QR for our customers is 4-15%. A lot of clients perceive such a tool positively and are happy to share their feedback.
We provide a comprehensive solution for collecting feedback: mailings via Viber, SMS, e-mail, reviews from social networks, Google, integration with your mobile application, online store.
We want to help not only private businesses and their clients. Our mission is to create a fair feedback service in various industries throughout Ukraine. Therefore, Revisior is free of charge for government organizations: universities, clinics, public transport carriers.
Currently, the service is most active in Kiev, Lviv and Zhitomir. By the end of 2019, we plan to connect establishments from many other cities of Ukraine.
Our goal is to keep coffee in coffee shops tasty, clean hotel rooms and safe city buses with Revisior. If you want to know how customers feel about your service - welcome!
We will contact you within 10 minutes during business hours.
We work from 9-00 to 20-00.
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with descriptions of services, examples of use and metrics. which have been achieved?