The cost of messages (Viber, SMS, Email) is paid separately, according to the provider`s tariff. The mailing is carried out both through Revisior and from the client’s side via the API.
It is possible to combine different channels for messages/ notifications within one package.
We integrate the NPS system at every point of contact with the client using the following tools: QR codes, call center, Viber, e-mail, SMS, push
Identify customer needs and expectations through custom NPS surveys
A loyal customer brings at least 10 new customers to the company
We are building a process to improve customer experience in the company, we are training employees
Monitor mentions of your company and competitors on more than 40,000 sites, including social networks
NPS analysis and loyalty statistics are segmented by different indicators that you choose (period, type of appeal, rating, object, etc.)
The chatbot and its own application informs about the review with the opportunity to read the text, photo, video, audio and immediately respond
P2P tip transfer to any staff card. Tip statistics
Responsive online menu, staff call buttons, chat for communication with clients
