LTV (Lifetime Value) — this is the total profit of the company received from one client for the entire period of cooperation with him.
You will see your business as your clients see it. You will get a complete picture of their loyalty. And with this information you will increase your profit.
QR code
SMS/Viber
Widget
Email
Call-center
API
The Revisior system can be implemented in any CMS. After inserting a simple code, a feedback block will appear on your site. If you do not have a website, we will create a personal page of the institution on Revisior.
After that, we generate a QR code and a short link. You can offer it to visitors (leave stickers on the table, print on table tents, send by e-mail) and receive feedback.Through your personal account, you will be able to collect statistics based on the received comments and send.
The owners of cafes, restaurants and shops contact us most often. But we are glad to see in our ranks everyone who sells goods and services: hotels, beauty salons, medical centers, travel agencies, private entrepreneurs.
The reviews service is useful for both newcomers and those who have already established themselves in the market. In the first case, you will receive objective feedback about your work. In the second, track the reaction of visitors: did you like the new dish from the chef? Is the administrator friendly? Is the doctor attentive?
We publish all the responses - both laudatory and angry. The main thing is that they come from real visitors. To make everything transparent and honest, we:
1. We identify and block fakes.
2. We inform the administration of establishments about negative reviews.
We are currently receiving approximately 300 responses per week. Before posting reviews to the site, we read each one. If we notice signs of a custom comment, then call the visitor and clarify the nuances. What time did you visit the institution? What was the score? Who served? Often fakes leave an invalid phone number or get confused about the answers.
When a company gets a low rating, we call its manager so that he can quickly respond to the client`s comment. If you need to choose the right words to explain a situation or to apologize, we can help.
In any case, all truthful comments, both high and low, go to the review site.
We want to help not only private businesses and their clients. Our mission is to create a fair feedback service in various industries throughout Ukraine. Therefore, Revisior is free of charge for government organizations: universities, clinics, public transport carriers.
Currently, the service is most active in Kiev, Lviv and Zhitomir. By the end of 2019, we plan to connect establishments from many other cities of Ukraine.
Our goal is to keep coffee in coffee shops tasty, clean hotel rooms and safe city buses with Revisior. If you want to know how customers feel about your service - welcome!
